Anchorage Water and Wastewater Utility
Home MenuUnderstanding Your Bill
This is a sample of a typical monthly bill from AWWU. Each block of information on this example is annotated with a number. The numbered star annotations are keyed to a legend below the sample bill.
How to Read Your Bill
1. Contact Us and Regulatory Commission of Alaska
2. Bill Date: Bill generation date
3. Total Due: Sum of previous balance, payments, charges, and adjustments
4. Account #: Account number assigned to the service address
5. Service: Service address or service type
6. Utility News
7. Previous Balance: Ending balance from previous billing period
8. Payment(s) Received: Payment(s) received during this billing period
9. Adjustments: Credits and Debits applied during this billing period
10. Balance Forward: Sum of items 7, 8, 9
11. Current Charges: Charges ($) for services during this billing period
12. Date: Date payment is due to avoid delinquency
13. Efficiency Reminder
14. Utility Message
15. Current: Year to date charges this year
16. Previous: Prior year total charges
17. Regulatory Cost: Mandatory surcharge applied to all regulated customer billings to pay the Utility’s share of the Regulatory Commission of Alaska budget
18. Customer Charge: A fixed monthly charge per Account to recover costs associated with rendering a monthly billing statement and maintaining account information
19. Residential Service: Service to treat, test and deliver water and maintain all water /wastewater pipes and treatment facilities
20. Rate Code: Billing codes established in Tariff for Water and Wastewater
21. Units: Number of dwellings or trips
22. From/To: Dates of service
23. Autopay Reminder
24. Cycle: Date each month the bill is generated
25. Mailing address on file for each account