Understanding Your Bill

Print
Press Enter to show all options, press Tab go to next option

This is a sample of a typical monthly bill from AWWU. Each block of information on this example is annotated with a number. The numbered star annotations are keyed to a legend below the sample bill.

Understanding Your Bill

How to Read Your Bill

1. Contact Us and Regulatory Commission of Alaska 

2. Bill Date: Bill generation date 

3. Total Due: Sum of previous balance, payments, charges, and adjustments 

4. Account #: Account number assigned to the service address

5. Service: Service address or service type 

6. Utility News

7. Previous Balance: Ending balance from previous billing period

8. Payment(s) Received: Payment(s) received during this billing period 

9. Adjustments: Credits and Debits applied during this billing period

10. Balance Forward: Sum of items 7, 8, 9 

11. Current Charges: Charges ($) for services during this billing period 

12. Date: Date payment is due to avoid delinquency 

13. Efficiency Reminder 

14. Utility Message 

15. Current: Year to date charges this year 

16. Previous: Prior year total charges 

17. Regulatory Cost: Mandatory surcharge applied to all regulated customer billings to pay the Utility’s share of the Regulatory Commission of Alaska budget

18. Customer Charge: A fixed monthly charge per Account to recover costs associated with rendering a monthly billing statement and maintaining account information

19. Residential Service: Service to treat, test and deliver water and maintain all water  /wastewater pipes and treatment facilities 

20. Rate Code: Billing codes established in Tariff for Water and Wastewater 

21. Units: Number of dwellings or trips 

22. From/To: Dates of service 

23. Autopay Reminder 

24. Cycle: Date each month the bill is generated 

25. Mailing address on file for each account 

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Flash Player QuickTime Windows Media Player Microsoft Silverlight Word Viewer Excel Viewer PowerPoint Viewer