Your bill is normally based on an actual reading of your water meter. However, an estimate is used when your meter or remote reading device is inoperable, inaccessible, or due to adverse weather conditions the meter reader could not get an actual reading from your meter on the day your meter was scheduled to be read.
How are water and sewer billed?
Water and Sewer are billed on one statement if both services are provided. Meters will be read on or about the same date each month. Bills will be prepared based on a meter reading, or the applicable flat-rate charge.
We will need up to one workday before service can be turned on. However, we can schedule work up to 30 days in advance.
My water bill seems too high, what should I do?
It's possible there's a leak. One sure check is a simple glance at your water meter. If the dial is moving, but you're not using any water, you have a leak. Call AWWU at (907) 564-2700.
