Payment Options

Your Choice......Quality Customer Service is important to AWWU. Payments received after 3 pm are posted the next business day.

Automatic Bank Draft

Save yourself some time.
Call (907)564-2700, 786-5555, or toll free (866) 650-2700.

Telephone Credit Card Payments

Call (907)564-2700, 786-5555
Automated system, 24-hours/day.
Speak with an account representative, 7:30am - 5:30pm, Monday - Friday

Online Credit Card Payments

Set up one-time or monthly payments from our secure link.
You can also set up this payment option by phone at
(907) 564-2700, 786-5555 or toll free (866) 650-2700.

By Mail

PO Box 196626
Anchorage, AK 99519-6626

In Person

3000 Arctic Blvd. Customer Service Counter
7:30 am - 5:30 pm, Monday - Friday
A 24 hour drop box is available on the left side of the Utility entrance off Arctic Blvd.


View Larger Map

If the bill you are paying is CURRENT, you may also pay your AWWU bill at:

City Hall, Treasury Office, 632 W. 6th -- 8am - 5pm, Monday-Friday, 343-6770
Solid Waste Services, 1111 E. 56th -- 8am - 4:15pm, Monday-Friday, 343-6250
Municipal Light & Power, 1120 E. 1st -- 7:30am - 5:30pm, Monday-Friday, 263-5340

These offices cannot accept payments on past due accounts.