Payment Options
Your Choice......Quality Customer Service is important to AWWU. Payments received after 3 pm are posted the next business day.
Automatic Bank Draft
Save yourself some time.
Call (907)564-2700, 786-5555, or toll free (866) 650-2700.
Call (907)564-2700, 786-5555, or toll free (866) 650-2700.
Telephone Credit Card Payments
Call (907)564-2700, 786-5555
Automated system, 24-hours/day.
Speak with an account representative, 7:30am - 5:30pm, Monday - Friday
Automated system, 24-hours/day.
Speak with an account representative, 7:30am - 5:30pm, Monday - Friday
Online Credit Card Payments
Set up one-time or monthly payments from our secure link.
You can also set up this payment option by phone at
(907) 564-2700, 786-5555 or toll free (866) 650-2700.
You can also set up this payment option by phone at
(907) 564-2700, 786-5555 or toll free (866) 650-2700.
By Mail
PO Box 196626
Anchorage, AK 99519-6626
Anchorage, AK 99519-6626
In Person
3000 Arctic Blvd. Customer Service Counter
7:30 am - 5:30 pm, Monday - Friday
A 24 hour drop box is available on the left side of the Utility entrance off Arctic Blvd.
7:30 am - 5:30 pm, Monday - Friday
A 24 hour drop box is available on the left side of the Utility entrance off Arctic Blvd.
- Payments placed in the drop box after 3 pm or on weekends or holidays will be processed the next business day.
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If the bill you are paying is CURRENT, you may also pay your AWWU bill at:
City Hall, Treasury Office, 632 W. 6th -- 8am - 5pm, Monday-Friday, 343-6770
Solid Waste Services, 1111 E. 56th -- 8am - 4:15pm, Monday-Friday, 343-6250
Municipal Light & Power, 1120 E. 1st -- 7:30am - 5:30pm, Monday-Friday, 263-5340
Solid Waste Services, 1111 E. 56th -- 8am - 4:15pm, Monday-Friday, 343-6250
Municipal Light & Power, 1120 E. 1st -- 7:30am - 5:30pm, Monday-Friday, 263-5340
These offices cannot accept payments on past due accounts.