Payment Options

Your Choice ... Quality Customer Service is important to AWWU. Payments received after 3 pm are posted the next business day.

Automatic Bank Draft

Save yourself some time.
Call (907)564-2700, 786-5555, or toll free (866) 650-2700.
Print, complete and submit to Customer Service the Bank Draft Authorization Contract.

Telephone Credit Card Payments

Call (907)564-2700, 786-5555
Automated system, 24-hours/day.
Speak with an account representative, 8:00am - 5:00pm, Monday - Friday.

Online Credit Card Payments

Set up one-time or monthly payments from our secure link.
You can also make a payment via the automated system at (907) 564-2700, 786-5555 or toll free (866) 650-2700.

By Mail

PO Box 196626
Anchorage, AK 99519-6626

In Person

3000 Arctic Blvd. Customer Service Counter
8:00 am - 5:00 pm, Monday - Friday
A 24 hour drop box is available on the left side of the Utility entrance off Arctic Blvd.


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If the bill you are paying is CURRENT, you may also pay your AWWU bill at:

City Hall, Treasury Office, 632 W. 6th -- 8am - 5pm, Monday-Friday, 343-6650
Solid Waste Services, 1111 E. 56th -- 8am - 4:15pm, Monday-Friday, 343-6250
Municipal Light & Power, 1120 E. 1st -- 7:30am - 5:30pm, Monday-Friday, 263-5340
Walmart (a small fee applies)

These locations cannot accept payments on past due accounts.